Terms & Privacy

1. Agreement to Terms

By accessing and using Proficiency+ (the "Website"), you accept and agree to be bound by these terms and conditions. If you do not agree, you are not authorized to use this Website.

2. Use of Website

You may use this Website only for lawful purposes. You agree not to:

• Violate any applicable laws or regulations
• Transmit spam, junk mail, or promotional material
• Impersonate any person or entity
• Interfere with or disrupt the Website
• Use automated systems to access the Website excessively
• Introduce viruses or other harmful material

3. Intellectual Property

The Website and its contents are owned by Proficiency+ and protected by copyright and intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent.

4. User Accounts

When you create an account, you must provide accurate information. You are responsible for maintaining your password security and must notify us immediately of any unauthorized access.

5. AI-Generated Content

You acknowledge that:

• AI content is for informational purposes only
• AI content may contain inaccuracies or limitations
• Assessment results are not professional certifications
• You should use your own judgment and seek professional advice where appropriate

6. Third-Party Links

Our Website contains links to third-party websites (EPSA, DTIMS INTAN, Coursera, etc.). We are not responsible for the content or practices of these external sites.

7. Disclaimer of Warranties

THE WEBSITE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THE WEBSITE WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF HARMFUL COMPONENTS.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PROFICIENCY+ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE WEBSITE.

9. Payments

Proficiency+ is free to use. Optional contributions through our "Support Us" page are voluntary, non-refundable, and processed securely through Stripe.

10. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes shall be resolved in the courts of Malaysia.

1. Information We Collect

Account Information:

• Username and email address when you register
• Password (stored securely using encryption)
• Google account information if you use Google Sign-In

Assessment Data:

• Role and skills you select
• Your answers and assessment scores
• AI-generated skill gap analysis

Usage Information:

• Language preferences (English or Bahasa Malaysia)
• Date and time of assessments

2. How We Use Your Information

• Generate personalized assessment questions and analysis
• Improve the platform based on usage patterns
• Create PDF reports with your results

3. AI and Data Processing

We use Google's Gemini AI to generate questions, analyze responses, and create recommendations. Your data is processed to provide personalized insights. We do not share identifiable personal information with third parties for marketing.

4. Data Security

• Encrypted password storage
• Secure HTTPS connections
• Session-based authentication

5. Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Delete your account and associated data
• Use the platform as a guest without an account

6. Cookies and Local Storage

• Session Cookies: To maintain your login state
• Local Storage: To cache role skills for faster loading
• Language Preference: To remember your language selection